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Return & Exchange Policy

Shuku NewYork accepts exchanges within 14 days of orders receipt.

EXCHANGE INSTRUCTIONS

To exchange an item :
  1. Send us the purchased item to the following address.
  2. Ship the item (s) to:
    Shuku NewYork Exchange
    Order #________ (your order number that is on the invoice )

    Shuku NewYork
    120 East 8th St Suite 807
    Los Angeles  , CA 90014

Exchanged items must be unworn,  merchandise with the tags attached.  Items that do not meet these criteria will not be exchanged.

NON-EXCHANGEABLE ITEMS

The following items are non-exchangeable.  Credit will not be issued for the following:

  • All items purchased on sale.
  • Hair accessories.
  • Bodysuits
  • All jewlery

RETURN PROCESSING

Once we have received your package, your refund will be processed within 7 business days. You will be notified via email at the email address listed on your account when your order was placed. 

Shuku NewYork is not responsible for return shipping.

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